In my previous entry I talked about Alva Baby making a mistake with my order and sending me a pink nappy. I said yesterday that I sent them an email complaining and that I didn't expect anything would come out of it. I take it all back. They have excellent customer service. My email was replied to immediately and I was asked whether I wanted them to send me my original order or get a refund. I told them I wanted my original order sent to me. Unfortunately they misread my reply and thought I wanted a refund. A refund to my paypal account was processed immediately. Anyway, it's all good. I can just order from them again since they offer free shipping anyway. :)
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